cPanel pricing update

cPanel is rebranding VPS and Dedicated License Types. cPanel is evolving their packaging names to coincide with industry terms. VPS is now Cloud and Dedicated is now Metal. The package name changes go into effect immediately.

Per Account Licensing Model

As announced in late June, cPanel is adjusting its licensing model to be on a per-account basis. The new model allows you to purchase blocks of accounts (100, 150, 200, etc.) or you can auto-scale to add as many accounts as you would like without limitation and be invoiced for usage at the end of the billing period. For clarity, the definition of an account is an account listed in cPanel & WHM, not a domain name. This licensing structure change goes into effect in September 2019.

Fixed Account Licensing Model

If you prefer fixed price packages, where there is a hard account limit per licensing plan, we have created several fixed account packages:

cPanel® Admin Fixed / Cloud Only / Up to 5 users on a server / € 29,-
cPanel® Pro Fixed / Cloud Only / Up to 30 users on a server / € 39,-

What Happens to My Existing cPanel Licenses?

For customers with existing monthly licenses, we will transition those licenses to the new licensing model in early September 2019. We will select the new fixed license tier that fits your usage at the time of the conversion.

If you would prefer your cPanel license(s) to be billed on a flexible account plan, please contact our customer service team to request the cPanel® Premier plan which allows auto-scaling.

Metal Vs Cloud

cPanel is updating their license types to “Metal” and “Cloud”.
“Metal”, formerly known as “Dedicated”, specifies a server environment that is not using any virtualization software.
A “Cloud” server, also known as “VPS”, is a virtualized environment such as Xen, KVM, or OpenVZ.
A Cloud server can use any license tier, as long as the tier allows for the number of users on the license.
A Dedicated server requires the “Premier” license tier, regardless of the number of cPanel® accounts on the server.
There is no price difference between Metal and Cloud on the Premier tier.

What happens if the maximum number of users is exceeded on a cPanel license? How can a cPanel license be upgraded or downgraded?

Once a cPanel license meets the allotted maximum number of users, it must be upgraded to the next tier in order to add more cPanel accounts. If additional accounts are restored to a server, exceeding the limit, cPanel and WHM will not be accessible until the license is on the correct tier for the number of users.

cPanel License Upgrades and Downgrades will be available from the client area, we will provide instructions here once the new pricing takes effect in September.

Auto-scaling (Flex) Premier licenses do not require upgrades or downgrades.

Do suspended accounts count towards the user count?

Yes, All active and Suspended cPanel accounts will count towards the total number of accounts on a cPanel license.

What are the billing cycles offered for cPanel Licenses?

cPanel has switched to exclusively monthly billing for all cPanel licenses. We will only offer monthly billing cycles for cPanel licenses.

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